What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Product Management category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

2% Negative
1% Neutral
97% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Workflow Management

90

Social Collaboration

89

Feature Management

89

Product Management

88

Release Planning

86

Backlog Management

85

Idea Management

85

Visual Roadmap

83

User Needs Management

83

Strategic Vision

80

ALM Integration

80

Vendor Capability Ratings

Average 86

Ease of Implementation

91

Business Value Created

90

Quality of Features

89

Ease of Data Integration

88

Breadth of Features

87

Ease of Customization

85

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

84

Ease of IT Administration

84

Availability and Quality of Training

82

Vendor Support

82

ClickUp Reviews

Leslie S.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Great tool for managing projects with agile teams.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

I've discovered that ClickUp helps me keep track of the team and be where and when I'm required to support workflow by allowing me to manage numerous projects at once and monitor actual performance. We are handling many projects at the same time across four departments and two technology teams. We are more productive now that everyone is in one spot, and it is simpler to keep track of work.

What is your favorite aspect of this product?

It does more activities more smoothly than other tools, the UI and UX are nicely designed, and when I need to do something, the option to take the action is typically present. The whiteboard view is excellent for our team retros, and I like the ability to maintain the retros with the project. I like being able to monitor tasks and receive updates; it keeps me informed about what my team is working on and how the project is progressing. I prefer having my own personal space where I can keep track of my responsibilities with the rest of the chores in my organization.

What do you dislike most about this product?

Slack integration/automation may be improved (for example, I'd want to receive a message from Slack when a task enters a specific view). Subfolders would be fantastic. Custom formulae in dashboards (for example, dividing a project's sprint points by velocity to show the estimated release date; for product management, being able to divide sprint points by business value to determine the priority level of a characteristic). The platform may be a little sluggish, and while working on the same view with distant team members, we have to reload the page several times to keep in sync.

What recommendations would you give to someone considering this product?

Utilize all of the platform's features; this will make management much easier because you will not have to move between numerous tools.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Rene R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Okay solution for list and basic ticket management

Likeliness to Recommend

7 /10

What differentiates ClickUp from other similar products?

It's relatively easy to get up and running. Low complexity of implementation.

What is your favorite aspect of this product?

Can't really think of anything that I really like.

What do you dislike most about this product?

Not an Agile Lifecyclem Management platform. Not many features useful for Agile measurement or Product Management.

What recommendations would you give to someone considering this product?

Test is first and see if it meets the need, but also think ahead in terms of your growth and cross-team tracking needs.

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Includes Product Enhancements

Cons

  • Commodity Features
  • Less Effective Service
  • Under Delivered

Aisha M.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Seamless Product Management With ClickUp

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

What makes ClickUp different and unique is that it serve both as product management and project management software.

What is your favorite aspect of this product?

Using ClickUp is easy and the software is very affordable It makes project management easy It comes with great product management features

What do you dislike most about this product?

No major concerns with ClickUp. It has been a great tool.

What recommendations would you give to someone considering this product?

I recommend ClickUp because it is the best and makes product management easy

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Efficient Service

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