Elastic

Elastic Observability

Composite Score

7.9 /10

CX Score

8.3 /10

18 Reviews Write a Review

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What is Elastic Observability?

Elastic Cloud is the best way to consume all of Elastic's products across any cloud. Easily deploy in your favorite public cloud, or in multiple clouds, and extend the value of Elastic with cloud-native features. Accelerate results that matter, securely and at scale.

Company Details

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Awards & Recognition

Elastic Observability won the following awards in the AIOps category

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2026 Emotional Footprint Champion

Latest Award, 2026

Strategy and Innovation
Product Impact
Contract Negotiation

Latest Award, 2026

5 Top Rated Capabilities

7 Top Rated Features

2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation

2025

3 Top Rated Capabilities

10 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact
Contract Negotiation

2024

2023 Data Quadrant Champion

2023

2 Top Rated Capabilities

7 Top Rated Features

2023

Elastic Observability Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Elastic Observability.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Elastic Observability?

0% Negative

2% Neutral

98% Positive

Pros

Respectful
Friendly Negotiation
Reliable
Performance Enhancing

Feature Ratings

Average 85

Analyze Activity Data

Analyze Discovery Data

Event & Alert Management Automation

Data Visualization

Operational Task Automation

Problem Management Automation

Incident Management Automation

Predictive Analytics

Explainable and Trainable Algorithms

Security Operations Automation

Performance & Capacity Management Automation

Vendor Capability Ratings

Average 83

Business Value Created

Ease of Data Integration

Ease of IT Administration

Ease of Implementation

Vendor Support

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Also Featured in...

Enterprise Search

Score 7.7

View Elastic Observability in this category (opens in a new tab)

Elastic Observability Reviews

Jeremy W.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Complete solution for all our monitoring needs

Likeliness to Recommend

8 /10

What differentiates Elastic Observability from other similar products?

For the best in real-time analytics and consolidated data visualization, look no further than Elastic Observability, a full-featured, integrated monitoring solution.

What is your favorite aspect of this product?

I really like how it allows us to work with Elasticsearch data and use Kibana to create stunning visual analytics reports. It also helps with an alert system that has predefined situations, so we can be prepared for anything.

What do you dislike most about this product?

The complexity of setting up and maintaining this platform requires a lot of technical help as well as staff knowledge and training, which is my only complaint.

What recommendations would you give to someone considering this product?

Through comprehensive performance monitoring and systematic searches, Elastic Observability has enabled our company to obtain real-time assessments of our applications and network.

Pros

Reliable
Efficient Service
Security Protects
Helps Innovate

Arunraj G.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2023

Good Product but needs improvement

Likeliness to Recommend

7 /10

What differentiates Elastic Observability from other similar products?

Competitive in market. Trying to lead

What is your favorite aspect of this product?

processing of data

What do you dislike most about this product?

lot of Basic functionalities missing

What recommendations would you give to someone considering this product?

try analysing some basic things in market and implement.

Pros

Unique Features
Reliable
Performance Enhancing
Enables Productivity

Raphael G.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2023

Amazing product, easy to use

Likeliness to Recommend

10 /10

What differentiates Elastic Observability from other similar products?

Elastic Cloud is built on top of Elasticsearch, which provides users like me with a powerful search engine capable of handling complex queries, aggregations, and analytics.

What is your favorite aspect of this product?

Elastic Cloud integrates with a wide range of other tools and services, including Kibana, Logstash, Beats, and many others.

What do you dislike most about this product?

cost of Elastic Cloud is higher than other similar products, or they may encounter issues with compatibility or integration with other systems.

What recommendations would you give to someone considering this product?

Elastic Cloud offers a free trial that allows you to test the platform and its features before making a commitment. This is an excellent opportunity to evaluate whether Elastic Cloud meets your specific needs.

Pros

Helps Innovate
Reliable
Enables Productivity
Unique Features

Elastic Observability

What is Elastic Observability?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

Elastic Observability Ratings

89 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Elastic Observability?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Analyze Activity Data Analyze activity data e.g. event logs, tickets, network packets.

Analyze Discovery Data Analyze data on the design of components in the IT environment e.g. dependencies, endpoints, licenses, asset data, workflows, and configuration data.

Event & Alert Management Automation Automate event & alert management tasks e.g. manage alert thresholds, notify operator of a possible SLA breach.

Data Visualization Visualize customer data in configurable dashboards or reports, and easily share these visualizations with decision makers.

Operational Task Automation Execute operational tasks in response to commands, requests, incidents or alerts with minimal or no human supervision.

Problem Management Automation Automate problem management tasks e.g. identify related incidents, create problem tickets, suggest root cause.

Incident Management Automation Automate tasks such as incident tracking, assessment, prioritization, impact suggestion, prediction of potential incidents, and self resolution.

Predictive Analytics Leverage Machine Learning algorithms to generate insights, forecast future events, predict events, detect anomalies, and run sentiment analyses.

Explainable and Trainable Algorithms Decisions and actions generated by the tool can be reviewed, and adjustments can be made to decision-making algorithms to improve results.

Security Operations Automation Automate security operations e.g. threat and vulnerability management, compliance management, security incident and event management.

Performance & Capacity Management Automation Algorithms automate performance & capacity management tasks e.g. identify workloads nearing capacity limits, identify bottlenecks and possible remediation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Enterprise Search

Elastic Observability Reviews

Jeremy W.

Complete solution for all our monitoring needs

Likeliness to Recommend

Pros

Arunraj G.

Good Product but needs improvement

Likeliness to Recommend

Pros

Raphael G.

Amazing product, easy to use

Likeliness to Recommend

Pros

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2
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Feature Ratings

Analyze Activity Data

Analyze Discovery Data

Event & Alert Management Automation

Data Visualization

Operational Task Automation

Problem Management Automation

Incident Management Automation

Predictive Analytics

Explainable and Trainable Algorithms

Security Operations Automation

Performance & Capacity Management Automation

Vendor Capability Ratings

Business Value Created

Ease of Data Integration

Ease of IT Administration

Ease of Implementation

Vendor Support

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization