In Partnership With SelectHub
What is Looker?
Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.
Company Details
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In Partnership With SelectHub
Looker Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
81 Likeliness to Recommend
3
Since last award
96 Plan to Renew
2
Since last award
79 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Looker?
Pros
- Respectful
- Friendly Negotiation
- Reliable
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
BI Security
Dashboard
Data Exploration and Visualization
Collaboration
Operational Reporting Capabilities
Real-Time Visualization
Spatial Analysis
Data Modelling Tools
Data Connectors and Data Mashup
Self Service and Ad Hoc Capabilities
BI Platform Administration
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Business Value Created
Usability and Intuitiveness
Vendor Support
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Data Integration
Quality of Features
Also Featured in...
Customer Intelligence
Score 8.7
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Sales Analytics
Score 8.6
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Business Intelligence & Analytics - Midmarket
Score 8.5
View Looker in this category (opens in a new tab)
Retail Analytics
Score 8.3
View Looker in this category (opens in a new tab)
Looker Reviews
Sejal A.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted May 2026
Unifying Global Data Across Multiple Regions!
Likeliness to Recommend
What differentiates Looker from other similar products?
Looker’s cloud-native architecture is a real plus and allowing for super easy global deployment. Others have either regional latency or disconnected database links. Looker’s integration with the major cloud data warehouses means that our offices around the world, from Tokyo to New York, all have fast reliable access to our global datasets.
What is your favorite aspect of this product?
The localised time zone handling and multi-currency support features are total life savers for global operations and we can easily build a single operational dashboard that automatically changes its numerical formats and timeframes based on the viewer’s specific geographic location, saving us countless hours of manual data conversion.
What do you dislike most about this product?
It’s difficult to provide global technical support due to the need for specialised knowledge of LookML. When an analyst in Europe comes across a modelling error, they often have to wait for our core data team in America to come online, creating frustrating delays in our fast-paced international operational workflows.
What recommendations would you give to someone considering this product?
If you are global, the first thing you need to do is standardise your underlying data warehouse structure. Looker is awesome, but it just reflects the quality of your cloud database. Have technical ambassadors in different time zones who understand the basics of LookML to be able to provide immediate support and not create a bottleneck in workflow across international teams.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Przemysław P.
- Role: Information Technology
- Industry: Transportation
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2025
Advanced data analytics
Likeliness to Recommend
What differentiates Looker from other similar products?
Honestly, competing tools offer very similar capabilities. In my opinion, Looker stands out with its interface; it's very clear. There's no chaos that makes it difficult to focus on the data. Everything is perfectly organized.
What is your favorite aspect of this product?
My favorite aspect of this product is the insight into real-time data. The ability to observe statistics after making changes to the environment allows me to quickly identify nuances and errors, as well as monitor whether the changes being implemented are proceeding correctly.
What do you dislike most about this product?
I really like this product and it's hard for me to point out an element I don't like, but I know that my colleagues often have problems setting up charts using SQL, which can be discouraging.
What recommendations would you give to someone considering this product?
It's definitely worth trying and assessing the value of analytical data. They can be more or less useful, but it depends on the environment in which they're used and whether they're used correctly.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Caring
Please tell us why you think this review should be flagged.
Sudarshan D.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2025
Makes working with data a lot easier
Likeliness to Recommend
What differentiates Looker from other similar products?
Looker is different from other products as it has smooth cloud integration, and they are easy-to-use dashboards.
What is your favorite aspect of this product?
My favorite aspect of this product is to build and customize dashboards with easy, quick and clear insights.
What do you dislike most about this product?
Honestly, there’s nothing I dislike about this product so far.
What recommendations would you give to someone considering this product?
I’d recommend it to anyone looking for a clean, reliable, and easy-to-use BI tool for dashboards and data insights.
Pros
- Reliable
- Enables Productivity
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
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