What is HubSpot Marketing Hub?

Marketing Hub is the all-in-one marketing automation software that connects customer insights through our Smart CRM. Attract attention to your business and collect contacts. Engage leads and customers at the right place and time. From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.

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Awards & Recognition

HubSpot Marketing Hub won the following awards in the Social Media Monitoring & Listening category

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HubSpot Marketing Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Marketing Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Marketing Hub?

2% Negative
2% Neutral
96% Positive

Pros

  • Trustworthy
  • Reliable
  • Enables Productivity
  • Effective Service

Feature Ratings

Average 83

Dashboards and Reporting

85

Publishing

85

Visual Analytics

85

Social Media Channel Integration Inbound

84

Collaboration

83

Audience Segmentation

83

Sentiment Analysis

80

Competitor Tracking

79

Influencer Identification

79

Visual & Image Recognition

79

Crisis Detection & Anomaly Analysis

68

Vendor Capability Ratings

Average 82

Quality of Features

85

Ease of Implementation

85

Breadth of Features

84

Business Value Created

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

82

Ease of IT Administration

81

Ease of Data Integration

81

Usability and Intuitiveness

81

Ease of Customization

81

Vendor Support

80

HubSpot Marketing Hub Reviews

Tim T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Good value

Likeliness to Recommend

10 /10

What differentiates HubSpot Marketing Hub from other similar products?

I haven't used its competitors however what I can attest to is the community that Hubspot has built around its software and its continued product development as not just sales and marketing platform, but an ERP. Its recent purchase of an industry-leading integration platform, now rebranded as HubSpot Datasync, added significant value to the platform. Currently, we are using another CRM which, due to IT infrastructure we would not stop using. At least with the possibility of integration via Datasync there's still a path to more data transparency, avoiding data silos that often make it difficult to leverage business insights.

What is your favorite aspect of this product?

ease of use

What do you dislike most about this product?

the discrepancy between how HubSpot and Google capture traffic analytics

What recommendations would you give to someone considering this product?

Take advantage of the community. There's alot to learn but they are great at setting you up for success.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jaione d.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Ideal for the first steps in automation!

Likeliness to Recommend

7 /10

What differentiates HubSpot Marketing Hub from other similar products?

- Simple interface - Easy integration with other apps - Usability of the platform

What is your favorite aspect of this product?

Usability of the platform. It is very intuitive.

What do you dislike most about this product?

Nothing, it's very complete, that's why we use it with some of our clients. We try to adapt to their needs.

What recommendations would you give to someone considering this product?

Let it buy it. It would add value to your business. It requires almost no programming and is very easy to use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Renee J.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

"Excellent software for marketing."

Likeliness to Recommend

8 /10

What differentiates HubSpot Marketing Hub from other similar products?

This software is superior than competitors because it provides more useful features and has excellent support.

What is your favorite aspect of this product?

Email marketing, campaign automation, and customer relationship management (CRM) are just a few of the capabilities that can be found in HubSpot Marketing Hub, a digital marketing solution that unifies all the tools you need to generate effective marketing campaigns throughout your buyers' journeys. What I enjoy most about this program is that: - You don't need to be a skilled designer to develop good-looking CTAs (Calls-To-Action) that convert leads into purchases. To aid marketers in creating call-to-action (CTA) buttons for targeted content, the platform includes a CTAs builder.

What do you dislike most about this product?

It could be time-consuming and difficult to set up. In most cases, you'll need the assistance of a marketing firm or other Hubspot partner in order to get started.

What recommendations would you give to someone considering this product?

Full of useful features for any sort of advertising drive, this tool comes highly recommended from me.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

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