What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

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Awards & Recognition

Jira won the following awards in the Task Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

3% Negative
3% Neutral
94% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 86

Task Assignment

88

Task Status

87

List Tasks

87

Task Prioritization

87

Task Categorization

87

Add Attachments

85

Task Reporting

84

Add Notes

84

Automated Workflow

84

Notifications

83

Due Dates

83

Vendor Capability Ratings

Average 82

Business Value Created

85

Breadth of Features

84

Quality of Features

84

Ease of Implementation

83

Ease of Customization

82

Ease of Data Integration

82

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

79

Jira Reviews

Dileep C.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Quick, Resembled and Future Proof Software

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

The Ticket Assigning System is similar where the Kanban Board differentiates from the other software.

What is your favorite aspect of this product?

The Data Extract Countability Board present

What do you dislike most about this product?

The information that would be needed should also be displayed while hovered.

What recommendations would you give to someone considering this product?

Yes, would be recommending everyone who so ever is using mediocre software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Inspires Innovation

Cindy M.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Senior Director Marketing

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

In conclusion, Jira is an effective software for managing projects. It's great for organizing projects and monitoring problems, and the workflow features are important for keeping track of and resolving any problems that arise. Teams that want more sophisticated capabilities, however, will have to subscribe to a subscription plan.

What is your favorite aspect of this product?

JIRA's many helpful features include the ability to handle issues, create tasks automatically, organize backlogs, and much more. The enormous amount of work that can be handled by this program while still producing reports for upper management is what makes it so appealing. An attentive support staff is there to answer any questions you may have, so integrating it into your system is a breeze.

What do you dislike most about this product?

Sometimes, Jira's steep learning curve and complicated user interface might be off-putting for new users and delay their adoption of the software. I also don't like that it's often sluggish and glitchy, which makes it difficult to get things done and reduces productivity.

What recommendations would you give to someone considering this product?

If you need to provide immediate assistance to users or customers, either personally or via the use of bespoke bots you may put up, Intercome is an excellent choice. Organizations that anticipate a significant increase in email traffic might take use of specialized bots to handle the influx. Help articles written in Intercom may turn users into raving fans of your product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mayur J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Best tool for Agile Project Management

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

1. Very cost-effective. 2. Easy to use and implement. 3. Provides Many features which help to deliver products faster. 4. Provides automation which we can use and automate certain things.

What is your favorite aspect of this product?

Automation for Jira

What do you dislike most about this product?

Not as such

What recommendations would you give to someone considering this product?

As compare to other I would strongly suggest to use this project and it also offers free trial take it and use it

Pros

  • Respectful
  • Fair
  • Helps Innovate
  • Continually Improving Product

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