What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceJira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
Task Status
List Tasks
Task Prioritization
Task Categorization
Add Attachments
Task Reporting
Add Notes
Automated Workflow
Notifications
Due Dates
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Great project management tool for tracking tasks
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Saves Time
Please tell us why you think this review should be flagged.
Mohd M.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
A Powerful Tool for Taking Control of Your Project
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira differs from other comparable solutions in a number of ways. First of all, Jira is quite adaptable and can be modified to meet a variety of project management requirements. Jira also offers a user-friendly design that is simple to use and navigate. Users may easily collaborate with their teams using the platform's wide selection of connectors with well-known development and collaboration tools. Finally, Jira is equipped with sophisticated reporting and analytics to help organisations make the most of their data and is built to scale with businesses as they expand.
What is your favorite aspect of this product?
The way JIRA tracks and organises tasks, issues, and projects is my favourite feature. It makes it simple to identify who is in charge of what duties, when they are due, and whether they have been finished, which aids in my ability to stay organised and on schedule. JIRA also includes fantastic reporting options that let me rapidly see how a project is progressing and what areas might need more attention.
What do you dislike most about this product?
I dislike the fact that customising workflows can be challenging and that navigating the user interface can be challenging. In addition, it takes too many clicks to go where you want to go, which can be annoying and time-consuming.
What recommendations would you give to someone considering this product?
1. Take into account and confirm the responsiveness and helpfulness of the product's customer service team. 2. Think about the product's price and determine if it fits within your budget. 3. To make sure the item is the best choice for you, compare it to comparable items on the market. 4. Check out online product reviews to see what other people are saying about the item. 5. For your piece of mind, confirm that the product is covered by a warranty or guarantee. 6. If at all feasible, query and seek assistance from an experienced salesperson.
Pros
- Helps Innovate
- Continually Improving Product
- Unique Features
- Saves Time
Please tell us why you think this review should be flagged.
Tegan P.
- Role: Operations
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Jan 2023
Jira is an excellent tool for managing projects
Likeliness to Recommend
What differentiates Jira from other similar products?
One of its most useful characteristics is the ability to set up a wide variety of tasks, from subtasks to main tasks and even flaws, allowing for precise project management. It's able to keep tabs on and manage issues, glitches, and operations effectively.
What is your favorite aspect of this product?
Improved precision and order in keeping tabs on tasks, issues, and mistakes; sharing the same critical data for setting priorities and getting off to a good start in managing each problem as it arises. Superior coordination and cooperation amongst team members.
What do you dislike most about this product?
Jira is really useful in producing the outcomes we seek, however it is a complex platform with a steep learning curve for new users. The price tag can be prohibitive for certain businesses, especially those with a large number of users.
What recommendations would you give to someone considering this product?
Jira's positive effects on its users begin the moment they log in, thanks to the platform's user-friendly design, extensive documentation, and straightforward navigation.
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.