What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
Task Status
List Tasks
Task Prioritization
Task Categorization
Add Attachments
Task Reporting
Add Notes
Automated Workflow
Notifications
Due Dates
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
Shivam K.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Fantastic product
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira Software has strong reporting and analytics tools, helping teams track progress and make data-driven decisions. Its popularity means there's a big community for support. Compared to other options, Jira offers more customization features for workflows and screens, making it a top choice for project management.
What is your favorite aspect of this product?
My favorite aspect of this product is that we can assign user stories to employees and develop the project in manageable chunks. Teams can pick available tasks based on story points from a list. It's user-friendly and continuously improving to meet product managers' needs. Jira easily adapts to agile methodologies and excels in bug tracking, issue creation, and resource management. It's a go-to for assigning tasks, creating stories, and tracking progress.
What do you dislike most about this product?
Jira can feel overwhelming with its many features and customization choices, especially for new users. Although it offers reporting features, it might not match dedicated project management tools in terms of reporting capabilities. The free plan has limited features and user restrictions. Overall, Jira is powerful, but it may not suit everyone's needs perfectly.
What recommendations would you give to someone considering this product?
For someone considering Jira, I'd recommend starting with the basics and gradually exploring more advanced features. It's essential to take advantage of training resources provided by Atlassian to maximize your understanding of the platform. Additionally, customizing Jira wisely and seeking feedback from your team can help ensure that it aligns with your project management needs effectively.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Amit B.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Mar 2024
Fantastic product!
Likeliness to Recommend
What differentiates Jira from other similar products?
It is fully customizable, has several integrations. It has customizable workflows, seamless collaboration capabilities. Its user-friendly interface simplifies task tracking, issue management, and agile development processes, helps me to efficiently plan, track, and deliver projects. And the cost is also reasonable.
What is your favorite aspect of this product?
jira provides you to track the progress of the sprint/milestone. user can easily create the bug and defines the prioriity , severity of the ticket in it. user can add the description as well as the attachment for the same. User can use filters for search of the old tickets , users can see the open issues , reported issues, active sprints etc in the jira software.
What do you dislike most about this product?
It is not suitable for medium sized teams because of the cost. It is free for up to 10 users in a team, but if there's like 13 members in a team, you have to pay for each member. So it is suitable only if you are a small team or a corporate. Also sometimes there are crashes when having lots of automation rules, but that's not something critical. What I also don't like is that there are several different versions of the software and it is sometimes hard to find a solution or a tutorial for specific things as in your version it may not work as described.
What recommendations would you give to someone considering this product?
Keeps track of all the tasks assigned to team and the status tracking is also easy in JIRA. Can easily check for updates in the task and notification emails are sent from JIRA if there are any changes or comments added in the tasks.
Pros
- Reliable
- Efficient Service
- Altruistic
- Generous Negotitation
Cons
- Under Delivered
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Mercedes A.
- Role: Consultant
- Industry: Banking
- Involvement: End User of Application
Submitted Mar 2024
Just makes project management easier.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira provides real-time insights into day to day activity across my department. This allows me initiate unlimited , automated actions for most vital work activities I am involved with. I have taken advantage of this to automatically identify old Jira issues and delete sensitive attached files to them, I even have been able to automate email reminders when team members send expense claims without necessary attachments. In summary, I view Jira as valuable to my professional success within the context of my department, because it makes it easier to keep all departmental finances in order and manage daily work tasks as a project
What is your favorite aspect of this product?
Am a lover of Jira extensions and as a team, we leverage tens of them from the Atlassian store to perfect our internal workflow processes. At this moment, I find specific Jira extensions like Misc workflow extension , worklogs and time in status to be very important to day to day operational excellence, for me as a professional.
What do you dislike most about this product?
Document management can be a lot better I believe. Professionally, I will like to be able to manage day on day project management documentations from within Jira, without necessarily needing to integrate Jira with a third party document integration software.
What recommendations would you give to someone considering this product?
For finance teams, I recommend them to consider Jira.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
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