What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
Task Status
List Tasks
Task Prioritization
Task Categorization
Add Attachments
Task Reporting
Add Notes
Automated Workflow
Notifications
Due Dates
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
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Jira Reviews
Joshua R.
- Role: Information Technology
- Industry: Entertainment
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Easy to use and scales with all org sizes
Likeliness to Recommend
What differentiates Jira from other similar products?
Probably the largest and most complete sprint tracking product.
What is your favorite aspect of this product?
Easy to use as an end user. All capabilities you'd expect from a product of this size
What do you dislike most about this product?
Time consuming as an end user but for good reason
What recommendations would you give to someone considering this product?
Try it out, PMs and scrum masters will love it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Yogesh S.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Great Features: Task Management.
Likeliness to Recommend
What differentiates Jira from other similar products?
-Jira integrates seamlessly with a wide variety of third-party tools, including development and testing tools, collaboration platforms, and more. This integration capability enhances its utility within diverse workflows. -Jira is well-known for its support of Agile methodologies. It provides features like Scrum and Kanban boards, sprint planning, and backlog management, making it a preferred choice for Agile project management teams.
What is your favorite aspect of this product?
-Users can create and customize workflows in Jira to match their specific processes, making it adaptable for various types of projects and teams. -Jira simplifies the process of creating and managing issues, allowing users to quickly add, update, and prioritize tasks. This ease of use contributes to a smoother day-to-day workflow. -The platform supports real-time collaboration, making it easy for team members to communicate, share updates, and collaborate on tasks within the platform
What do you dislike most about this product?
-Some users find Jira's extensive customization options and features to be overwhelming, especially for new users. The learning curve can be steep, particularly for those unfamiliar with project management tools or Agile methodologies
What recommendations would you give to someone considering this product?
-Clearly define your project management and issue-tracking requirements. Identify the specific features and functionalities you need to support your team's workflow.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Rajendra B.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Feb 2024
Good product to manage your team and tasks!
Likeliness to Recommend
What differentiates Jira from other similar products?
It's user friendly.
What is your favorite aspect of this product?
Its interactive user interface.
What do you dislike most about this product?
Sometimes it's getting stucks.
What recommendations would you give to someone considering this product?
Go for it. It will fulfill the requirements.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.
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