What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Reliable
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Calendars
File Sharing Collaboration
Mobile App
Employee Engagement
Task Management
Employee Directory
Content Management
Workflow & Approvals
Virtual Offices
Networked Enterprise
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Web and Video Conferencing - Enterprise
Score 8.8
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Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Kinley G.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Best option to operate as a digital workplace
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Our workforce is a combination of distant and on-site employees; Microsoft Teams provides a venue for project collaboration that is both easy and productive. I like how this tool combines with plenty of other tools. A consolidated position for file transfer, group conversations, virtual meetings, discussion groups, and many more is extremely convenient.
What is your favorite aspect of this product?
Microsoft Teams enables us to foster a collaboration culture while operating in different places. Microsoft Teams has been critical to our pandemic contacts tracking activities. The majority of the personnel on this initiative work remotely. It is an excellent tool for facilitating cooperation among on-site and virtual personnel.
What do you dislike most about this product?
Searching each chat separately to identify a certain point of a chat might be time-consuming. While browsing in Microsoft Teams, one should be able to locate all team topics simultaneously.
What recommendations would you give to someone considering this product?
I definitely recommend it because it is a really valuable tool for improving communications in work situations, particularly in this day and age wherein digital world has become an essential element of business.
Pros
- Enables Productivity
- Inspires Innovation
- Transparent
- Helps Innovate
Please tell us why you think this review should be flagged.
Muzaffar S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Amazing App. Must have for all businesses & teams
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It’s a really simple and effective application to use for businesses and isn’t a hassle to set up. It’s extremely simple and gets the task done in most productive and efficient ways, which most apps do not facilitate. It performs as promised and that’s what makes it different from other which are overpromised and perform under delivered
What is your favorite aspect of this product?
I love the collaborative nature of the application of just how simple it is to collaborate with any member of the organisation just a couple of clicks away and real time status of the employees makes it easy in the work from home environment to know where the employee is focused on
What do you dislike most about this product?
It’s a bit laggy at times and has some glitches which are not alway there but make an appearance once in a while. Nothing too serious or work affecting so I don’t even consider it now after so many months of use
What recommendations would you give to someone considering this product?
I would highly recommend if you’re running a business or even just a team so you can manage people in an efficient manner and not have to skip to multiple applications for different reasons. This is really a great one stop solution for teams and enterprises that are focused on good collaboration between employees
Pros
- Generous Negotitation
- Transparent
- Efficient Service
- Inspires Innovation
Cons
- Commodity Features
- Charges for Enhancements
Please tell us why you think this review should be flagged.
Gosia P.
- Role: Industry Specific Role
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2022
Fantastic member of very popular office suite!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Integration with MS Suite, easy to use (although it sometimes cause problems with accessing the account if you have more than one), intuitive, compact
What is your favorite aspect of this product?
Enables me to encourage people that I would with on their terms and conditions as there is history of what happened before kept so they can revisit, comment etc in their own time
What do you dislike most about this product?
Switching between accounts if you have more than one
What recommendations would you give to someone considering this product?
Just do it!
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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