What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Reliable
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Calendars
File Sharing Collaboration
Mobile App
Employee Engagement
Task Management
Employee Directory
Content Management
Workflow & Approvals
Virtual Offices
Networked Enterprise
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
kajal s.
- Role: Student Academic
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Feb 2022
awesome online communication platform for Business
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams has been helpful to my organization for our internal communications. It's easy to use and interact with due to its clean UI and simplicity. Easier to share files and resources as they are retained in the SharePoint/One drive in Microsoft Teams. And also works smoothly with large audience meetings.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Teams is the ability to have persistent chat conversations with my team. It makes it easy to keep track of what everyone is working on and to keep the conversation going.
What do you dislike most about this product?
Microsoft Teams is a great option for businesses that are looking for a way to improve communication and collaboration. It offers a variety of features that can be customized to meet the needs of your team, and it's easy to use. There are many software in market but in my experience it is more powerful and capable to control large events.
What recommendations would you give to someone considering this product?
There isn't much that I dislike about Microsoft Teams. The only thing that I can think of is that it can be a little confusing to use at first as it is not beginner friendly. But once you get the hang of it, it's a really great tool.
Pros
- Continually Improving Product
- Trustworthy
- Efficient Service
- Respectful
Please tell us why you think this review should be flagged.
Silvia D.
- Role: Student Academic
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2022
The best IM software ever
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It integrates with every microsoft tool in such a way that it become indispensable.
What is your favorite aspect of this product?
It's simple, fast, reliable and its integrations are the best you can find out there. It has become a fundamental tool in everydays work.
What do you dislike most about this product?
The screen sharing is often stuttering and the performances on older machines can be a real issue. The product needs a bit of optimization.
What recommendations would you give to someone considering this product?
Microsoft Teams is the very base on which to build an infrastructure communication, once you learn to use it you just can't go without it.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Matthew A.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2022
Mixes Essential Features in a Bland Way
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
In some ways, there are advantages to having many of the electronic and team tools in Teams, but it's often better to use third-party resources separately over Teams
What is your favorite aspect of this product?
Integration with email and similar Microsoft features
What do you dislike most about this product?
Clunky and often tries to act like a suite rather than one reliable machine
What recommendations would you give to someone considering this product?
Often, you may wish to go with free or al a carte business options instead of a contract-based, relatively clunky system
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Caring
Cons
- Charges for Enhancements
- Leverages Incumbent Status
- Commodity Features
Please tell us why you think this review should be flagged.
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