What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Reliable
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Calendars
File Sharing Collaboration
Mobile App
Employee Engagement
Task Management
Employee Directory
Content Management
Workflow & Approvals
Virtual Offices
Networked Enterprise
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Web and Video Conferencing - Enterprise
Score 8.8
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Business Instant Messaging - Enterprise
Score 8.8
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Microsoft Teams Reviews
Dheeraj K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2026
Streamlined communication and teamwork
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is an outstanding communication platform due to its ability to integrate all the important components of communication into one application. The deep integration of the software with other Microsoft 365 applications including Outlook, OneDrive, and SharePoint provides users with an opportunity to communicate and collaborate without leaving the platform.
What is your favorite aspect of this product?
What I like best about Microsoft Teams is the consolidation of all the chat, meeting, file exchange and collaboration functionalities into one application. The seamless integration with other applications within Microsoft 365 makes it very convenient to connect with peers, coordinate on projects and collaborate on documents.
What do you dislike most about this product?
The primary disadvantage is the fact that the management of many chats, channels, and notifications becomes difficult at times. Moreover, the desktop version of the application uses up a lot of system resources in some cases when other applications are being used.
What recommendations would you give to someone considering this product?
I would suggest that Microsoft Teams be used by those who want one system for communicating and collaborating. Microsoft Teams would be especially beneficial for people already using Microsoft 365. People new to the system must make sure that they set up their channels and notifications correctly.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Mahima P.
- Role: Information Technology
- Industry: Communications
- Involvement: End User of Application
Submitted Jun 2026
Great Platform for Team Collaboration
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams helps solve communication and coordination issues by bringing chats, meetings, calls, and shared files together. It saves time and keeps everyone on the same page.
What is your favorite aspect of this product?
I’ve been using Microsoft Teams regularly for meetings and team discussions, and it has made communication much easier. The audio and video quality are usually good, file sharing is simple, and everything stays organized in one place.
What do you dislike most about this product?
Sometimes the app can feel a little slow when many chats and files are open at the same time, but it doesn't happen often.
What recommendations would you give to someone considering this product?
I would definitely recommend Microsoft Teams to anyone looking for a reliable and professional collaboration tool for work, remote teams, or online meetings. It's easy to use and helps improve productivity.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Titu K.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2026
Reliable Communication Platform
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Everything i need for work is available in one place, which makes collaboration easier.
What is your favorite aspect of this product?
I like how easy it is to chat, join meetings, and share files with my team.
What do you dislike most about this product?
Sometime the app fells a bit slow, especially when many chats and meetings are active.
What recommendations would you give to someone considering this product?
Microsoft teams is a good choice for teams that need easy communication, meetings, and file sharing in a single platform,
Pros
- Saves Time
- Security Protects
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
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