What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Reliable
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Calendars
File Sharing Collaboration
Mobile App
Employee Engagement
Task Management
Employee Directory
Content Management
Workflow & Approvals
Virtual Offices
Networked Enterprise
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Karanveer S.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2026
Very advanced, provides best collaboration tools
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The best feature of teams is, it provides the best integration with Microsoft 365, we can easily use outlook, onedrive, sharepoint all at one place. Also if you are enterprise company please use teams as it is provide up to mark performance.
What is your favorite aspect of this product?
The connectivity with other tools like outlook, excel, word etc also you have to onedrive, sharepoint for your file or document storage. You can work on all of these tools without leaving teams in real time only.
What do you dislike most about this product?
Due to lot of integration with other tools it is really heavy software. Please work on the performance optimization.
What recommendations would you give to someone considering this product?
I highly recommend to use this product to others, as it is enterprise level dedicated software and very helpful customer support
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Pavel K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2026
Good business soft to have a decent communication
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Easy to use and a lot of integrated features, besides there are no any decent alternatives
What is your favorite aspect of this product?
My favorite aspect is that it's working without bugs and errors, cause we use Microsoft Teams absolutely everywhere
What do you dislike most about this product?
The most problem is constant bugs and errors in integration with other systems, all other features usually work fine
What recommendations would you give to someone considering this product?
It is a good product for business and can be integrated almost anywhere in your systems
Pros
- Inspires Innovation
- Client's Interest First
- Continually Improving Product
- Saves Time
Cons
- Vendor Friendly Policies
- Less Friendly Negotiation
- Inhibits Innovation
Please tell us why you think this review should be flagged.
Hatim B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2026
No more switching between different apps.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The one thing we liked about teams better than discord is that it felt very much professionally based. It is the best because it maintains my focus and motivation in achieving my career goals. Im not being distracted from normal servers or non-work related chats. It gives me a very clear dividing line between my personal life and professional duties.
What is your favorite aspect of this product?
The ‘together mode’ is one of my favourite features because it makes you feel like we are all sitting in a lecture hall together. It lightens up the meetings and makes it all feel a little bit more carefree, fun.” I also love the microsoft product high security and compliance. That chat translation is also really helpful for our international partners.
What do you dislike most about this product?
The app can lag if you pin many channels. I also find the ‘meet’ button a little too easy to click by accident. Its image-handling in the chat could use some improvement, when it comes to previewing them.
What recommendations would you give to someone considering this product?
This is a perfect suggestion where to have an isolated workspace with security and professionalism. It has you stay on message, and also keeps your communication productive.” It is a highly reliable tool and has kept our team connected through some very busy times.
Pros
- Enables Productivity
- Altruistic
- Client's Interest First
- Over Delivered
Please tell us why you think this review should be flagged.
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