What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
5% Neutral
92% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 80

Collaboration

86

Calendars

84

File Sharing Collaboration

84

Mobile App

84

Employee Engagement

82

Task Management

81

Employee Directory

81

Content Management

81

Workflow & Approvals

81

Virtual Offices

81

Networked Enterprise

81

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

84

Breadth of Features

83

Quality of Features

83

Usability and Intuitiveness

82

Ease of IT Administration

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Ease of Customization

78

Vendor Support

78

Microsoft Teams Reviews

Karanveer S.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2026

Very advanced, provides best collaboration tools

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

The best feature of teams is, it provides the best integration with Microsoft 365, we can easily use outlook, onedrive, sharepoint all at one place. Also if you are enterprise company please use teams as it is provide up to mark performance.

What is your favorite aspect of this product?

The connectivity with other tools like outlook, excel, word etc also you have to onedrive, sharepoint for your file or document storage. You can work on all of these tools without leaving teams in real time only.

What do you dislike most about this product?

Due to lot of integration with other tools it is really heavy software. Please work on the performance optimization.

What recommendations would you give to someone considering this product?

I highly recommend to use this product to others, as it is enterprise level dedicated software and very helpful customer support

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Pavel K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2026

Good business soft to have a decent communication

Likeliness to Recommend

8 /10

What differentiates Microsoft Teams from other similar products?

Easy to use and a lot of integrated features, besides there are no any decent alternatives

What is your favorite aspect of this product?

My favorite aspect is that it's working without bugs and errors, cause we use Microsoft Teams absolutely everywhere

What do you dislike most about this product?

The most problem is constant bugs and errors in integration with other systems, all other features usually work fine

What recommendations would you give to someone considering this product?

It is a good product for business and can be integrated almost anywhere in your systems

Pros

  • Inspires Innovation
  • Client's Interest First
  • Continually Improving Product
  • Saves Time

Cons

  • Vendor Friendly Policies
  • Less Friendly Negotiation
  • Inhibits Innovation

Hatim B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

No more switching between different apps.

Likeliness to Recommend

8 /10

What differentiates Microsoft Teams from other similar products?

The one thing we liked about teams better than discord is that it felt very much professionally based. It is the best because it maintains my focus and motivation in achieving my career goals. Im not being distracted from normal servers or non-work related chats. It gives me a very clear dividing line between my personal life and professional duties.

What is your favorite aspect of this product?

The ‘together mode’ is one of my favourite features because it makes you feel like we are all sitting in a lecture hall together. It lightens up the meetings and makes it all feel a little bit more carefree, fun.” I also love the microsoft product high security and compliance. That chat translation is also really helpful for our international partners.

What do you dislike most about this product?

The app can lag if you pin many channels. I also find the ‘meet’ button a little too easy to click by accident. Its image-handling in the chat could use some improvement, when it comes to previewing them.

What recommendations would you give to someone considering this product?

This is a perfect suggestion where to have an isolated workspace with security and professionalism. It has you stay on message, and also keeps your communication productive.” It is a highly reliable tool and has kept our team connected through some very busy times.

Pros

  • Enables Productivity
  • Altruistic
  • Client's Interest First
  • Over Delivered

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