What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Reliable
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Calendars
File Sharing Collaboration
Mobile App
Employee Engagement
Task Management
Employee Directory
Content Management
Workflow & Approvals
Virtual Offices
Networked Enterprise
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Minakshi M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2026
SYNC LIKE NEVER BEFORE.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
we switched from slack because teams had more security options and the same price for the more features. what makes it special is how it treats file storage through sharepoint. as it seems much more professional and secure for our client data. i don´t feel that i'm only using a messenger app but an entire business platform as our company scale up.
What is your favorite aspect of this product?
i love the new ‘meet now’ feature because it allows us to huddle as wanted, with no scheduling required. the background blur is great for when i’m working from a messy kitchen. i also really love that i can use third party apps like trello and asana so that all my workflow is done in one app. it has literally taken a burden off my shoulders.
What do you dislike most about this product?
While you can remove or archive old chats that is somewhat of a pain and the sidebar can get messy after a few months. Sometimes it can lag if the connection isn’t the best with screen-share. i also feel the guest permission etc are a bit confusing to setup in the beginning.
What recommendations would you give to someone considering this product?
if you're growing and your team is getting bigger and you need a way to keep everyone connected without the headache of losing files this is the solution. it offers an stable place meeting thousands of users chatting or giving presentations. it is well worth it if you're in need of more full fledged Corporate communication tool.
Pros
- Trustworthy
- Unique Features
- Effective Service
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Surbhi K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2026
Teams for Daily Chats and collaboration
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Simple to use, tracks activity or tracking, formatting is good
What is your favorite aspect of this product?
tracks actitivity of user either its online or offline, best for company use
What do you dislike most about this product?
not supported ai to improve the text messages and errors
What recommendations would you give to someone considering this product?
need to provide ai integration to make more meaningful messages in group , pin the most used teams group actively
Pros
- Reliable
- Enables Productivity
- Unique Features
- Respectful
Please tell us why you think this review should be flagged.
Drashti D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2026
Webinars are easy to set up
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
We now leverage that for our customer webinars, and we're able to save because we didn't have another platform cost. the event registration page builder is basic but it does the trick. as it happens, this is because it’s part of what we’re buying. I can prepare my speakers in the ‘green room’ feature, this is pretty cool.
What is your favorite aspect of this product?
I get off on q&a moderation tools. we can also approve questions before it is posted to the group. it provides detailed attendee reporting, so you know exactly when people arrived and left. the recording that is automatically emailed out to participants afterwards. the speaker view functionality also lets us share the screen along with a talking head in a neat ‘reporter style shot’.
What do you dislike most about this product?
In this mode for the live events platform, we have about 10-20 seconds in-between when we say something and the audience hears it. which makes for awkward (for real-time interaction) and if you do not account the delay.
What recommendations would you give to someone considering this product?
If you’ve been footing the bill for office 365 already, stop shelling out cash for those other webinar tools. teams is enough for 90% of corporate presentations. i would recommend if you want to save money and your marketing team doesn't need top of the line quality.
Pros
- Helps Innovate
- Reliable
- Saves Time
- Generous Negotitation
Cons
- Slower Product Innovation
- Less Caring
Please tell us why you think this review should be flagged.
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