What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Reliable
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Calendars
File Sharing Collaboration
Mobile App
Employee Engagement
Task Management
Employee Directory
Content Management
Workflow & Approvals
Virtual Offices
Networked Enterprise
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Sushil M.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2025
A Reliable All-in-One Collaboration Tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams stands out because it’s more than just chat or video calls—it’s a full collaboration hub. Its deep integration with Microsoft 365 apps, enterprise-grade security, and persistent team channels make it more powerful and seamless than most other tools.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Teams is the seamless integration with Microsoft 365 apps. I can chat, schedule meetings, and work on Word, Excel, or PowerPoint files with my team—all without leaving the platform.
What do you dislike most about this product?
What I dislike most about Microsoft Teams is that it can sometimes feel heavy and slow, especially when switching between chats, meetings, and files. The notifications can also get overwhelming if not managed properly.
What recommendations would you give to someone considering this product?
I’d recommend Microsoft Teams to anyone already using Microsoft 365, since the integration makes collaboration seamless. Take some time to set up notification preferences and organize channels early on—it will make the experience much smoother.
Pros
- Reliable
- Helps Innovate
- Continually Improving Product
- Unique Features
Please tell us why you think this review should be flagged.
Abhinav Kumar S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2025
All-in-One Collaboration App
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is not like simple chat or video apps, because Microsoft Teams combines communication and productivity tools in one platform.
What is your favorite aspect of this product?
I like Microsoft Teams because it brings chat, video calls, file sharing, and Office apps together in one place. It feels smooth to work on Word, Excel, or PowerPoint with teammates without leaving the app.
What do you dislike most about this product?
Sometimes it feels heavy on system resources, and too many notifications can get distracting.
What recommendations would you give to someone considering this product?
I recommend Microsoft Teams because it makes teamwork easier and keeps everything connected in one space.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Kayode F.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2025
All-in-One Desk for Structured Collaboration
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Well, compared to Slack, Zoom, or Google Meet, Teams feels more like an “all-in-one office in one tab”. For those already living in the Microsoft 365 ecosystem, Teams is a no-brainer.
What is your favorite aspect of this product?
As a content writer juggling brand guidelines, social copy drafts, and team reviews, the real-time co-editing in Teams saved my sanity more than once. So, I would say that's a major fact and part that I love about Teams.
What do you dislike most about this product?
Even though I'm used to the product now, I would still say itcan feel a bit corporate and clunky at first. Let’s be honest... Teams isn’t the slickest UI out there. As a creative, I sometimes found the interface uninspiring and the navigation a little stiff.
What recommendations would you give to someone considering this product?
For those considering Microsoft Teams; they can use it if: • their clients or company already use Microsoft 365 • they need to collaborate closely with a team on files and meetings • they are VAs managing inboxes/calendars, or a writer working with multiple stakeholders
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Efficient Service
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.