What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Reliable
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Calendars
File Sharing Collaboration
Mobile App
Employee Engagement
Task Management
Employee Directory
Content Management
Workflow & Approvals
Virtual Offices
Networked Enterprise
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Gladys W.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Jul 2025
MT is a great tool for day-to-day communications.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
This is my 5th year using MT and I have seen it get better each year and more advanced with robust features that helps us improve real-time collaboration and team communication. It's audio/video conferencing features are great for video and meeting and provides seamless connectivity. The real-time collaboration, video recording, notes taking and file sharing options are great when working remotely and using it for project communication.
What is your favorite aspect of this product?
The integration with Microsoft 365 gives me more granular control and authorization on any documents or files, manage calendars and schedule meeting from the app.
What do you dislike most about this product?
MT is top-notch tool with great customer support but i dont really like the search functionality when I am trying to find old messages and files takes lots of time to get through it and find them.
What recommendations would you give to someone considering this product?
Microsoft Teams is the best communication and collaboration channel and fits everyone especially who wants a tool for day-to-day office or remote work.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Halimat O.
- Role: Industry Specific Role
- Industry: Energy
- Involvement: End User of Application
Submitted Jul 2025
Great for Working Together,
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
What makes Microsoft Teams different from other similar products is how well it brings everything you need to work together into one place. You can chat, call, hold meetings, share files, and even work on Word or Excel documents without leaving the app. It’s tightly connected to other Microsoft tools like Outlook, OneDrive, and Office 365, so it feels smooth and connected if you're already using Microsoft products.
What is your favorite aspect of this product?
My favourite aspect of Microsoft Teams is that it puts chat, meetings, and document collaboration all in one place. You can talk to your team, jump on a video call, and work on the same file together
What do you dislike most about this product?
What I dislike most about Microsoft Teams is that it can feel complicated and cluttered, especially for new users. There are so many tabs, channels, and notifications.
What recommendations would you give to someone considering this product?
I would say If you're thinking about using Microsoft Teams, it's a great choice for bringing your team together in one place—especially if you're already using Microsoft tools like Word, Excel, and Outlook.
Pros
- Caring
- Saves Time
- Helps Innovate
- Reliable
Please tell us why you think this review should be flagged.
Rosaline S.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2025
My experience with Microsoft teams.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It has helped us improve team productivity as it allows quick access to important files, tools and conversations.
What is your favorite aspect of this product?
I love how it combines video meetings, chats , task management and file sharing while ensuring high quality videos , love captions and meeting recordings. I also love the fact that it is available on windows , Mac , iOS and Android.
What do you dislike most about this product?
The free version is limited.
What recommendations would you give to someone considering this product?
Yes I recommend.
Pros
- Helps Innovate
- Performance Enhancing
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.