Semrush Logo
Semrush Logo
Semrush

Semrush

Composite Score
8.8 /10
CX Score
9.0 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

0% Negative
1% Neutral
99% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Feature Ratings

Average 82

Competitive Monitoring

87

Competitive Benchmarking

84

AI Text

81

Competitor Profiling

81

Data Aggregation and Integration

79

Market Share Analysis

79

Pricing Intelligence

78

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

83

Quality of Features

82

Ease of IT Administration

82

Availability and Quality of Training

81

Ease of Customization

81

Product Strategy and Rate of Improvement

81

Breadth of Features

81

Ease of Data Integration

81

Usability and Intuitiveness

80

Vendor Support

77

Semrush Reviews

Bricco B.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

The Respectable Intelligence App

Likeliness to Recommend

7 /10

What differentiates Semrush from other similar products?

The customer intelligence is something well incorporated

What is your favorite aspect of this product?

The point of business engagement with all sales analytics is well managed

What recommendations would you give to someone considering this product?

The incident of customer intelligence is well known by the app effortlessly

Pros

  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Inspires Innovation

Rene D.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

The Greatest Marketing tool.

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

Its extensive SEO, PPC, and content marketing tools are great.

What is your favorite aspect of this product?

I can quickly find and fix technical SEO problems when I do site checks. I like how often the trends are updated.

What do you dislike most about this product?

It can be hard for beginners who only need simple tools.

What recommendations would you give to someone considering this product?

The tool can be used for many things, which is great for companies that need one for client work.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Md Z.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2026

Helpful SEO Tool for Improving Online Visibility

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

It helped us identify keyword opportunities, track search performance, and find areas where our website could improve its visibility and traffic.

What is your favorite aspect of this product?

SEMrush gives a clear view of keyword rankings, competitor strategies, and website performance. The reports are easy to understand and useful for planning marketing campaigns.

What do you dislike most about this product?

The amount of data can feel overwhelming at first, and some advanced features take time to learn properly.

What recommendations would you give to someone considering this product?

Unlike many SEO tools, SEMrush combines SEO, competitor research, content planning, and advertising insights in one platform, reducing the need for multiple tools.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy