What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSmartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Smartsheet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Enables Productivity
- Performance Enhancing
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
Task Status
List Tasks
Add Attachments
Task Categorization
Task Prioritization
Add Notes
Task Reporting
Due Dates
Notifications
Shared Task List
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Also Featured in...
Project Portfolio Management - Midmarket
Score 9.0
View Smartsheet in this category (opens in a new tab)
Project Portfolio Management - Enterprise
Score 9.0
View Smartsheet in this category (opens in a new tab)
Project Management - Enterprise
Score 8.8
View Smartsheet in this category (opens in a new tab)
Smartsheet Reviews
Nilesh K.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
A great combination of powerful tools and spreads
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Thing that differentiates smartsheet is it has so many powerful tools which can be easily used in traditional spreadsheet.
What is your favorite aspect of this product?
My favourite aspect about smartsheet is that it is basically a powerful tools combined with spreadsheet which takes it on another level.
What do you dislike most about this product?
The only thing i dislike about smartsheet is that because of so many tools it becomes difficult for new user to start with.
What recommendations would you give to someone considering this product?
I recommend that first assess your need and choose because smartsheet has powerful tools which can become burden if not able to use. I also recommend to watch tutorials for easy start
Pros
- Helps Innovate
- Performance Enhancing
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2024
Useful task and project managing tool
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Mohit S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2026
User friendly Work Management Tool!
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
It stands out with strong integrations , workflow automation and real time visibility accross projects which other platform doesnt while making it suitable for both simple tracking and complex enterprise use cases.
What is your favorite aspect of this product?
My favourite aspect is its familiar spreadsheet style interface combined with strong automation and collaboration features which makes it easy to adopt while still being powerful for managing projects.
What do you dislike most about this product?
The cost involved for its advanced features like resource management and portfolio level reporting. Also, reporting and dashboards can feel less flexible compared to more advanced PPM tools.
What recommendations would you give to someone considering this product?
If you are considering Smartsheets then start with a clear use case and keep your setup simple initially as it is easy to over complicate it. Focus on leveraging its spreadsheet style interface and automation early and ensure proper data structure for better reporting and scalability.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Less Effective Service
- Wastes Time
- Vendor Friendly Policies
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
