In Partnership With SelectHub
What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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In Partnership With SelectHub
Smartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Efficient Service
- Respectful
- Friendly Negotiation
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Project Prioritization
Generative AI templates
Portfolio Governance
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Breadth of Features
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Also Featured in...
Smartsheet Reviews
Alexis S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2023
All Inclusive Collaboration House
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Automation of most processes minimising human errors.
What is your favorite aspect of this product?
One dashboard of all information an all activities.
What do you dislike most about this product?
No main downside.
What recommendations would you give to someone considering this product?
Best for effective collaboration.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Brandi A.
- Role: C-Level
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Jul 2023
SmartSheet is a great product.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
SmartSheet is similar to other products.
What is your favorite aspect of this product?
My favorite features on SmartSheet is the Task management.
What do you dislike most about this product?
I wish you could integrate other products and the form builder could use some more features.
What recommendations would you give to someone considering this product?
Use SmartSheet for the Project management.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Matt O.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2023
I mostly liked the tracking ability for some
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
you can create and manage projects from start to finish, from planning and assigning tasks to monitoring and evaluating progress. You can also assign resources to each task and monitor the workload of each team member.
What is your favorite aspect of this product?
The tool provides you with a clear and detailed view of the progress of your project, allowing you to make informed decisions and adjust the way forward if necessary. You can also set milestones and deadlines to make sure your team is on track.
What do you dislike most about this product?
It's a costly piece of software to license and these days operates on a subsription basis, so not easy to buy outright. I'd like to see the 'good old days' when you bought a CD and owned the sotware for life!
What recommendations would you give to someone considering this product?
In short, it is a powerful tool that allows you to manage your projects effectively and ensure that they are on the path to success. In resource management, the aggregate cost is not able to assign properly, slightly complex in user experience, and need some customization in the interface. Software is cost-effective to compare other project management tools.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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