In Partnership With SelectHub
What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
Book a Free Demo Today!
See it in action with a free demo.
Click below to sign up on our partner's website.
In Partnership With SelectHub
Smartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Smartsheet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Efficient Service
- Respectful
- Friendly Negotiation
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Project Prioritization
Generative AI templates
Portfolio Governance
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Breadth of Features
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Also Featured in...
Smartsheet Reviews
Stella R.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: End User of Application
Submitted Apr 2023
"Key tool for managing projects."
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet outperforms other project management and collaboration applications I've tried in a number of ways. It stands out from the competitors because of the many personalization options and adaptability it provides.
What is your favorite aspect of this product?
The extensive library of modifiable templates and integrations offered by Smartsheet makes it simple for teams to get started with the platform and tailor it to their particular requirements. Its multifaceted functionality, which includes task management, time tracking, and resource management, guarantees that teams will be able to simplify their processes and efficiently cooperate with one another. Work may also be done easily while on the move thanks to Smartsheet's user-friendly interface and mobile app.
What do you dislike most about this product?
Because it contains so many more advanced capabilities than its competitors, Smartsheet has a relatively steep learning curve. It's possible that becoming a master will need some training.
What recommendations would you give to someone considering this product?
Because it is such a useful tool for project management and collaboration, I highly recommend using Smartsheet.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Scott W.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2023
Brilliant Sheet is a better name for Smartsheet.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
You won't have any trouble navigating the UI. Our ability to quickly collaborate as a team, issue reminders, handle approval processes, and notify stakeholders is accompanied by an equally straightforward setup and management process. Teams throughout the company are actively striving to expand Smartsheet's use. There are always new opportunities to improve company finance by eliminating tedious human tasks and replacing them with automated processes and controls.
What is your favorite aspect of this product?
Easy to use, with a well laid out approach that allows me to rapidly identify any issues or mistakes. Moreover, I find it helpful to compile many pages into a single detailed report. Controls covering a wide range of company operations, including the handling of customer refunds, the procurement of inventory samples, the completion of tasks, the administration of projects, and more.
What do you dislike most about this product?
Smartsheet's restricted formatting options make it harder to build beautiful looking sheets than with other competing project management solutions. Smartsheet's price tag may quickly rise for large teams, especially when further features and integrations are purchased. While Smartsheet's user interface is straightforward, familiarizing yourself with all of its capabilities may take some time.
What recommendations would you give to someone considering this product?
Fits the needs of businesses who want to streamline operations, create workflows, manage data entry using forms, and display information via dashboards. Isn't the ideal option for businesses searching for an Agile-based project management board because it lacks some of the most up-to-date features and functionality, such as sprints, problem kinds, versioning integration, deployment analytics, etc.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
David G.
- Role: Human Resources
- Industry: Entertainment
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
Smartsheet simplifies project management
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Its simple form layouts speed up the process of updating spreadsheets, and its pre-configured templates necessitate only a few moments of preparation before they can be put to use. The speed and accuracy with which this software completes jobs astounds me.
What is your favorite aspect of this product?
Smartsheet's ability to streamline and simplify project management procedures is a major selling point for me. Its robust, automatic features streamline team collaboration and communication, cutting down on wasted time and effort.
What do you dislike most about this product?
Smartsheet's dashboards are too rigid for my liking when it comes to monitoring KPIs. It's hard to identify omissions because there are almost no visual clues, like tables borders and other markings.
What recommendations would you give to someone considering this product?
Ability to collaborate with teams located all over the world using a consistent methodology that requires no handholding or explanation. Giving me a centralized location to save everything and simple access for other team members
Pros
- Enables Productivity
- Unique Features
- Efficient Service
- Appreciates Incumbent Status
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.