In Partnership With SelectHub
What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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In Partnership With SelectHub
Smartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Smartsheet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Efficient Service
- Respectful
- Friendly Negotiation
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Project Management
Tasks and Workflow Management
Project Portfolio Management
Lifecycle Management
Timesheet Management
Document Management
Resource Planning
Analytics and Reporting
Mobile
What If Analysis
Risk and Fraud Assessment
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Breadth of Features
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Also Featured in...
Smartsheet Reviews
Harpreet S.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2022
My Smartsheet Review
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
I like that it is much like an excel spreadsheet but you can really build out your system however you do like to meet the needs of unique projects. It allows my small team to be able to communicate and stay on task with the numerous projects we have going on.
What is your favorite aspect of this product?
It's more secure than sharing an internal document with the outside world because it doesn't not backup to our server and exposes us to potential security concerns. I don't need to add formulae because Smartsheet has so many capabilities also it saves me a lot of time in my day job after I figured out how to make it work for the unique demands of my area. Smartsheet allows me to save time,the time saved translate into money saved.
What do you dislike most about this product?
I haven't come across any for now.
What recommendations would you give to someone considering this product?
It helps remain on track from start to finish. It's a simple method to collaborate on a single file without having to worry about various versions. It allows our staff to stay organized and communicate regularly without the need for lengthy sessions.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
Peggy M.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
I love Smartsheets.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet beats out the competition since it's simple to use, packed with useful features, and less expensive.
What is your favorite aspect of this product?
I enjoy Smartsheet's features. The dashboard tool is attractive and delivers data well. Our coworkers prefer getting real-time updates on team initiatives. I enjoy the notion of interactive sheets, dashboards, and reports. Getting everyone in a room to work together so these components can communicate. It's allowed us to concentrate on a single platform to meet our team's needs.
What do you dislike most about this product?
I despise some Smartsheets features. Option to construct surveys that automatically return to data sheet is a feature. I like utilizing forms to conduct surveys, but the questions you can ask are restricted to what you can put in the column headings, so I have to travel to other platforms to do surveys and input the data again in my spreadsheet. You can't copy rows/columns from one smartsheet to another. It would be great since we use a lot of sheets and sometimes need to replicate them quickly.
What recommendations would you give to someone considering this product?
This platform consolidates apps and evaluates data in real time. I suggest meeting with your Smartsheet salesperson and outlining your objectives so they can help you choose the best options.
Pros
- Reliable
- Unique Features
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Donald M.
- Role: Finance
- Industry: Engineering
- Involvement: End User of Application
Submitted May 2022
Not fully satisfied in Smartsheet but so thankful.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet is really a great tool that has helped create, organize and manage all projects. Also we use the tool internally to host files, data and articles for future reference. The is ease in setup with the ability to handle the workflow of our system. This platform ruther offers great automation features. It really great one can create structure by connecting multiple sheets. These spreadsheets are simple to use and contains correct information in them.
What is your favorite aspect of this product?
Smartsheet has helped us save more of our time which was greatly lost. This is due to the ability to create forms directly from smartsheet for data to be added quickly and efficiently.
What do you dislike most about this product?
inavailability of ease in communication with fellow colleagues due to lack of chat option. This really affects negatively. Also it's functionality is not of high caliber. Nothing else really affects negatively.
What recommendations would you give to someone considering this product?
This platform really requires more skill hence recommend it to the highly skilled.
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Inspires Innovation
Please tell us why you think this review should be flagged.
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