Zoom Rooms Logo Award Winner Product Badge
Zoom Rooms Logo Award Winner Product Badge
Zoom Video Communications Inc.

Zoom Rooms

Composite Score
8.2 /10
CX Score
8.5 /10
Category
Zoom Rooms
8.2 /10

What is Zoom Rooms?

The modern workspaces for hybrid teams, Zoom Rooms bring HD video collaboration into any space – in the office, in the classroom, or at home – and enable in-person and remote participants to interact in real time. Simple to start a meeting, book a room, and share content, Zoom Rooms are the conference room experience you’ve always wanted.

Company Details


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Awards & Recognition

Zoom Rooms won the following awards in the Digital Signage category

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Zoom Rooms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Rooms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

2
Since last award

92 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Rooms?

2% Negative
3% Neutral
95% Positive

Pros

  • Efficient Service
  • Fair
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 79

Cloud-Based

83

Security

83

Reporting Analytics

81

Mobile Access

81

Centralized Display Management

80

Multi-Property Support

80

Access Permissions Management

80

Device Management

80

Integration

80

Content Management

79

Streaming/Broadcast

79

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Usability and Intuitiveness

83

Availability and Quality of Training

83

Business Value Created

81

Breadth of Features

80

Ease of IT Administration

80

Product Strategy and Rate of Improvement

79

Quality of Features

79

Ease of Data Integration

78

Ease of Customization

76

Vendor Support

75

Zoom Rooms Reviews

Colton C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Simple and goes hand and hand with zoom.

Likeliness to Recommend

10 /10

What differentiates Zoom Rooms from other similar products?

I haven't used any other software's that are similar to this one. I started using zoom rooms and will continue to until I find one better.

What is your favorite aspect of this product?

I just love how simple it is to get an online conference room going with a lot of people in it. Screen sharing is easy while conferencing as well.

What do you dislike most about this product?

It is hard to navigate large groups when in big meetings but it still works great.

What recommendations would you give to someone considering this product?

Make sure to get familiar with it before hosting your first zoom room meeting. It can be daunting when you are unfamiliar with it and have a meeting with 100 plus people in it.

Pros

  • Reliable
  • Inspires Innovation
  • Altruistic
  • Acts with Integrity

Martin D.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Enjoyable and easy to use virtual meeting solution

Likeliness to Recommend

10 /10

What differentiates Zoom Rooms from other similar products?

In order to maximize video communication and cooperation among your hybrid workforce, Zoom Rooms video enables workspaces and reduces handling of common resources. The best features so far are co-annotate across desktop, mobile, and Zoom Rooms, save white boarding sessions, and open up to 12 whiteboards at once. Other features include one-click vicinity share, multi-share, option to share via internet, incorporated into room A/V, and up to 12 whiteboards at once.

What is your favorite aspect of this product?

I also enjoy that you can find a method to communicate whether you are working in the office, remotely, or even on vacation. The call quality is typically rather good, and the controls are easy to use. It offers good audio and video quality. I have access to both a computer and a phone. Most importantly, it doesn't use a lot of data.

What do you dislike most about this product?

I don't like that you have to obtain it from the server in order for it to work correctly on a computer or cellphone. The fact that individuals had to download it and that sometimes there were problems connecting with a navigator made it rather challenging.

What recommendations would you give to someone considering this product?

It eliminates the need for conference calls or forcing the staff to gather in a small office. As we exchange notes and discuss objectives, we can all be seen. When we have our meetings together, the distance simply doesn't seem as great.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Marian N.

  • Role: Public Sector
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Helps attend and host an impressive meeting

Likeliness to Recommend

10 /10

What differentiates Zoom Rooms from other similar products?

With Zoom Rooms, we can turn any area into a cutting-edge, practical, and effective collaborative workspace. You can incorporate HD video, audio, and digital sharing into any room with Zoom's range of meeting room solutions. Now that we can give a consistent conference hall experience across smartphone, desktop, and room platforms, staff can effortlessly meet with attendees.

What is your favorite aspect of this product?

The ability to divide into groups and simulate real-life experience in this manner is something that I particularly like. When conducting group supervisions, I found the Zoom Rooms option to be extremely useful because sharing intimate details and feelings is simpler in a smaller setting. I like having screen-sharing meetings with consumers.

What do you dislike most about this product?

We occasionally have small performance issues when using Zoom rooms for extended periods of time, and there may be a delay in live meetings while screen sharing. For improved service, they must address this problem. The security features of Zoom are its worst feature.

What recommendations would you give to someone considering this product?

For an easy in-office environment, use Zoom Rooms. It's easy to find an open room in your schedule and view details such as the number of seats accessible, the level on which they are located, the room name, etc. Once inside the room, it's simple to begin a scheduled meeting, begin an impromptu meeting, and examine the current calendar so you won't book somebody twice.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

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