What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Security Protects
- Helps Innovate
- Reliable
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web & Desktop Conferencing
Communications
Voice Recognition
Continuous UCC
Presence IM
Mobility
CRM CSM Integration
Centralized Management Portal
AI-Powered Meeting Assistance
Third-Party Integration
Analytics Reporting
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Also Featured in...
Web and Video Conferencing - Enterprise
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Joe C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Communication platform.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom workplace allows you to make virtual discussions with classmates and mentors
What is your favorite aspect of this product?
It's borderless and timeless.
What do you dislike most about this product?
No issues with it.
What recommendations would you give to someone considering this product?
Zoom is affordable and it only needs Internet connection to chat smoothly.
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
Auchitya R.
- Role: Sales Marketing
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Easy to use and I love it
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I like the features
What is your favorite aspect of this product?
Meetings call
What do you dislike most about this product?
Nothing but the interface
What recommendations would you give to someone considering this product?
Calling features
Pros
- Helps Innovate
- Performance Enhancing
- Inspires Innovation
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Yash P.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Jul 2024
Powerful collaboration tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Integrated Video and Chat: Combines video meetings with team messaging, reducing the need to switch between different platforms.
What is your favorite aspect of this product?
High-Quality Video and Audio: Known for its reliable and high-quality video and audio performance, even with large numbers of participants.
What do you dislike most about this product?
The interface can sometimes feel inconsistent across different devices and applications, leading to a fragmented user experience.
What recommendations would you give to someone considering this product?
Check the available integrations with other tools and services you use, such as project management software or CRM systems, to ensure smooth operation within your existing ecosystem.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
