What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Security Protects
- Helps Innovate
- Reliable
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web & Desktop Conferencing
Communications
Voice Recognition
Continuous UCC
Presence IM
Mobility
CRM CSM Integration
Centralized Management Portal
AI-Powered Meeting Assistance
Third-Party Integration
Analytics Reporting
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Also Featured in...
Web and Video Conferencing - Enterprise
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.7
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Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Todd E.
- Role: C-Level
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Mar 2024
Great, reliable, easy to use. A key in our biz.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Consistency and reliability.
What is your favorite aspect of this product?
Quick and easy to use.
What do you dislike most about this product?
Could use better pricing to better fit our usage.
What recommendations would you give to someone considering this product?
Use it for a while to ensure you are comfortable with it.
Pros
- Enables Productivity
- Trustworthy
- Acts with Integrity
- Reliable
Please tell us why you think this review should be flagged.
ANIKET K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Best Conferencing and Connectivity tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom One distinguishes itself by seamlessly integrating video conferencing, instant messaging, and collaboration tools into a unified platform
What is your favorite aspect of this product?
My favorite aspect of Zoom One is its intuitive interface and reliable video conferencing, providing a seamless platform for effective collaboration and communication.
What do you dislike most about this product?
While Zoom One excels in collaboration, the occasional variability in audio quality can be a drawback, impacting the overall user experience.
What recommendations would you give to someone considering this product?
i will recommend this to every remote companies
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
- Role: C-Level
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Oct 2023
Great product
Likeliness to Recommend
Pros
- Reliable
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
Please tell us why you think this review should be flagged.
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