What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Security Protects
- Helps Innovate
- Reliable
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web & Desktop Conferencing
Communications
Voice Recognition
Continuous UCC
Presence IM
Mobility
CRM CSM Integration
Centralized Management Portal
AI-Powered Meeting Assistance
Third-Party Integration
Analytics Reporting
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Also Featured in...
Web and Video Conferencing - Enterprise
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Hashmi R.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jan 2022
Non challengeable meetings point
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's services are more efficiency and secure. Available globally. It accommodate large team during online conference.
What is your favorite aspect of this product?
Affordable. Easy to use. Every time is working time regardless the distance or atmosphere. No time limit.
What do you dislike most about this product?
its inability to work offline.
What recommendations would you give to someone considering this product?
The most effective software to boost your business.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2022
Easy to use, user-friendly, available widely.
Likeliness to Recommend
Pros
- Enables Productivity
- Unique Features
- Includes Product Enhancements
- Friendly Negotiation
Please tell us why you think this review should be flagged.
Parag N.
- Role: Industry Specific Role
- Industry: Engineering
- Involvement: End User of Application
Submitted Oct 2021
VOIP calling with Zoom Phone
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom phone app is seamless and with constant updates it is well secured. It is well integrated with one tap sign in apps, so no blunder of logging in.
What is your favorite aspect of this product?
I like its large user base, which makes sure we are not stuck while making calls overseas. Also, feature like integration with calendar stands it apart.
What do you dislike most about this product?
There should be more free minutes.
What recommendations would you give to someone considering this product?
It is easy with zoom, taking desk phone anywhere. One should definitely consider it.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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