What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.7
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Zoom Workplace Reviews
Riya D.
- Role: Information Technology
- Industry: Transportation
- Involvement: End User of Application
Submitted Jul 2026
Dependable Communication for Business
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Not just for video calling. Zoom Workplace streamlines all your meeting, chat, calendar and collaboration tools in one place.I personally have always had great success using the video/chat function for internal teams and clients alike.
What is your favorite aspect of this product?
Both audio/video quality and sharing was exceptionally dependable and seemed to be sooooo smooth. If you do need to use these presentations daily (which i need to present dashboards & reports on a regular basis and it's great not having the technical hang up in screen-sharing)
What do you dislike most about this product?
A few more of the enhanced collaboration capabilities take a while to get used to, and slower internet can affect some aspect of performance. A slightly lighter version could be useful as well, considering the desktop app usage.
What recommendations would you give to someone considering this product?
If your organization needs a virtual workspace, look no further than Zoom Workplace. Go beyond meetings and check out how you could also utilise the whiteboard tools and other features designed for effective collaboration.
Pros
- Trustworthy
- Inspires Innovation
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
Sourabh C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2026
Zoom Workplace honest review from an Engineer
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
We are mostly using zoom for our daily activity as connecting with our teammates, scheduling meetings, group calls and file sharing. In terms of use and simplicity, it is way ahead of its competitors, although in our organization we have used MS Teams also, but using zoom feels so easy and handy in daily life as a software engineer.
What is your favorite aspect of this product?
Daily meeting with teammates, sharing important files, security it provides, etc.
What do you dislike most about this product?
Nothing much but its uses a lot of data as compared to other similar platforms, this is what i feel. I may be wrong but yeah sometimes it uses a lot of mobile data to load or in video calls or meetings.
What recommendations would you give to someone considering this product?
If you are working in a small or mid size company, definitely you can consider this Zoom workplace. For large scale companies, they can also use but with some customization and security upgrades, which you can easily get from zoom support or vendor. I love this in my day to day work.
Pros
- Reliable
- Enables Productivity
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
Abhishek Kumar T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2026
Perfect video Conferencing tool at lost cost
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I think the thing which differentiates it from others is its breadth of features like there are multiple features present in a single platform , they help us a lot
What is your favorite aspect of this product?
Actually we have been using it for so long now and we mainly use it as a meeting platform so its quality and audio conferencing is good , scheduling meeting is very easy , it is very very easy to use
What do you dislike most about this product?
I think its video quality can be improved a little bit like when we don't have any network problem even then its video quality is not upto the mark
What recommendations would you give to someone considering this product?
I would recommend it to every organization that want a perfect meting and scheduling tool at zero cost
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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