In Partnership With SelectHub
What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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In Partnership With SelectHub
Zoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Helps Innovate
- Efficient Service
- Effective Service
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Medical Records Integration
File Sharing Collaboration
Patient/ Physician Scheduling
Voice and Video Collaboration
Data Security
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Ease of Customization
Business Value Created
Product Strategy and Rate of Improvement
Also Featured in...
Web and Video Conferencing - Enterprise
Score 8.9
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Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Rishika S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2026
a massive team morale boost.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
we do our virtual happy hours on zoom workplace and it is, in fact, fun. it is better since it has the so-called immersive view, which makes it look like we are all sitting in a cafe or a boardroom. it makes a big difference in the sense of connectedness within the team.
What is your favorite aspect of this product?
i personally enjoy the avatar option when i am having a bad hair day and still want to be expressive during a conference call, or the apps that you can play through the app itself, like kahoot or heads up, which are also great when it comes to team building. it does not feel like an enterprise software wants you to enjoy using it, which is unusual in enterprise software.
What do you dislike most about this product?
a few of the fun options such as the studio effects are buried somewhere in the settings. it took me a long time to discover how to give myself a digital mustache.
What recommendations would you give to someone considering this product?
in case you are interested in creating a more successful culture within a remote team, it is the tool. it helps to make work less robotic and more human.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2026
Reliable and Efficient for Daily Collaboration
Likeliness to Recommend
Pros
- Unique Features
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Productive
- Less Effective Service
Please tell us why you think this review should be flagged.
Justin S.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2026
Defacto video conferencing software
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It works, and it works reliably. It also has an easy to remember name, and benefited greatly from changing communications demands kickstarted by the events of 2020.
What is your favorite aspect of this product?
It works, consistently. It doesn't act up or get buggy.
What do you dislike most about this product?
Trying to get fancier, I don't need more features, just stay perfect at the thing you do. Focus on finding ways to improve the video experience without adding 100 new tools I'll never care to use.
What recommendations would you give to someone considering this product?
It's simple and easy, and works with everyone around the world. I haven't found a better software that works as efficiently across multiple platforms to connect them (ie windows, mac, phones, tablets, etc)
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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