What is Zoom Workplace?

Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.

Company Details


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Awards & Recognition

Zoom Workplace won the following awards in the Whiteboard Software category

Zoom Workplace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Workplace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

4
Since last award

88 Satisfaction of Cost Relative to Value

5
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Workplace?

7% Negative
8% Neutral
85% Positive

Pros

  • Helps Innovate
  • Saves Time
  • Acts with Integrity
  • Reliable

Feature Ratings

Average 81

Screen Sharing

85

Sticky Notes

83

Annotation

83

Surveys and Polling

82

Infinite Canvas

81

Collaboration

80

Integration with Meeting Solutions

80

Record, Save, and Export Canvases

80

Multimedia Content

79

Role-Based Access

79

Vendor Capability Ratings

Average 81

Ease of Implementation

83

Business Value Created

82

Quality of Features

82

Usability and Intuitiveness

81

Breadth of Features

81

Ease of IT Administration

81

Vendor Support

79

Ease of Customization

79

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Ease of Data Integration

77

Zoom Workplace Reviews

PANKAJ K.

  • Role: Finance
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2026

Easy to use interface (even for beginners)

Likeliness to Recommend

8 /10

What differentiates Zoom Workplace from other similar products?

Better meeting controls (mute all, waiting room, host control) and Strong integration with work tools (Google Calendar, Slack, etc.)

What is your favorite aspect of this product?

Supports large meetings (100+ participants) and Screen sharing + recording features

What do you dislike most about this product?

Free version has 40-minute limit for group meetings Security concerns in past (though improved now) Can consume more battery on mobile

What recommendations would you give to someone considering this product?

Reliable for office meetings, classes, and webinars Trusted by companies, schools, and freelancers

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nitin K.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2026

Simple Yet Powerful Meeting Solution

Likeliness to Recommend

9 /10

What differentiates Zoom Workplace from other similar products?

Zoom Workplace stands out because it combines ease of use with a wide range of features like breakout rooms, screen sharing, and reliable video quality. It works well for both small meetings and larger sessions, making it flexible for different team needs.

What is your favorite aspect of this product?

My favorite aspect of Zoom Workplace is its reliability, it works smoothly even with larger groups and offers helpful features like screen sharing and breakout rooms.

What do you dislike most about this product?

Sometimes the number of features can feel a bit overwhelming at first, but once you get used to it, it becomes very flexible and useful.

What recommendations would you give to someone considering this product?

I would recommend Zoom Workplace to teams looking for a reliable and feature-rich collaboration tool. It works well for both small meetings and larger sessions, and once you get familiar with the features, it becomes very effective for day-to-day communication.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Kaden C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

Easy to manage.

Likeliness to Recommend

9 /10

What differentiates Zoom Workplace from other similar products?

The user interface is intuitive and helps to develop in a better ways the ideas I want to share. Its implementation requires of a short time of learning.

What is your favorite aspect of this product?

Zoom workplace offers whiteboard that is highly suitable for virtual environment where people are scattered across the globe and Whiteboard helps to key in the team members view points inturn improving team efficiency.

What do you dislike most about this product?

It's perfect for presentation during meetings on zoom workplace.

What recommendations would you give to someone considering this product?

The interaction through virtual tools is helpful..

Pros

  • Trustworthy
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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