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Basecamp Logo Award Winner Product Badge
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Basecamp

Composite Score
9.0 /10
CX Score
9.3 /10
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Basecamp
9.0 /10

What is Basecamp?

Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on. 

Company Details

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Awards & Recognition

Basecamp won the following awards in the Project Management - Enterprise category

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Basecamp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Basecamp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

99 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Basecamp?

2% Negative
3% Neutral
95% Positive

Pros

  • Helps Innovate
  • Respectful
  • Saves Time
  • Effective Service

Feature Ratings

Average 85

Collaboration

91

Document Management

88

Workflow Management

87

Mobile Access

86

Resource Management

86

Budget Management

85

Dependency and Milestone Tracking

85

Planning and Scheduling

85

Reporting

84

Hierarchical Task Management

83

Time & Expense Tracking

83

Vendor Capability Ratings

Average 86

Ease of Implementation

89

Quality of Features

89

Breadth of Features

88

Business Value Created

86

Ease of Data Integration

86

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Ease of IT Administration

85

Usability and Intuitiveness

85

Ease of Customization

83

Vendor Support

83

Basecamp Reviews

Austin M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Basecamp: a very practical tool

Likeliness to Recommend

8 /10

What differentiates Basecamp from other similar products?

In essence, Basecamp allows the team to properly distribute the work, converse on the various topics quickly, make big announcements, keep the discussions on the agenda and established topics, store and organize key files and assets, set milestones and deadlines, as well like conducting routine checks to make sure everything is in order. All this, Basecamp manages to do it in a simple and friendly way.

What is your favorite aspect of this product?

- Among its attributes, Basecamp within my work environment, offers task lists, an editor (collaborative type) of documents, milestone markings, files shared by the various users / members of the project team, timestamp registration, as well as a chat-type instant messaging platform. - Making simplicity its main attraction, that is, showing itself as a friendly environment (“user-friendly”), within which the various options are clearly visible, thus leaving little space or time for distractions. - Streamlines project management activities. - Offers a varied list of functions. - It has versions for cell phones.

What do you dislike most about this product?

- The Basecamp team updates and / or modifies the tool without prior notice.

What recommendations would you give to someone considering this product?

Basecamp is a tool with many functionalities that help the effectiveness and efficiency of a project, of which we can highlight: - Allows notifications and reminders through e-mail. - By integrating with external calendars (Google Calendar, iCal and Outlook) it allows assigning tasks to different users by setting time limits. - Track tasks with the use of milestones and task list. - Allows you to view the status of all the tasks and comments of the project through the task board; it also allows measuring the duration time used in each one.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2020

Very simple to use and setup

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Muhammad T.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2020

Manage bundles of project at the same time

Likeliness to Recommend

9 /10

What differentiates Basecamp from other similar products?

With Basecamp, I can categorized and differentiate project and assign them to each team members . I helps to track project completion and progress easily.

What is your favorite aspect of this product?

It has one flat price for Business plan that has unlimited project and users. It also has large collection of project template that can fit any project objective that we are running.

What do you dislike most about this product?

They don't provide desktops program or mobile apps, everything is running thru web browser and it will sometimes make the web browser running slow.

What recommendations would you give to someone considering this product?

Basecamp is a great project manager software, it can cater your company needs and help facilitate communication between team members.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Inspires Innovation

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