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Basecamp Logo Award Winner Product Badge
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Basecamp

Composite Score
9.0 /10
CX Score
9.3 /10
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Basecamp
9.0 /10

What is Basecamp?

Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on. 

Company Details

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Awards & Recognition

Basecamp won the following awards in the Project Management - Enterprise category

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Basecamp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Basecamp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

99 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Basecamp?

2% Negative
3% Neutral
95% Positive

Pros

  • Helps Innovate
  • Respectful
  • Saves Time
  • Effective Service

Feature Ratings

Average 85

Collaboration

91

Document Management

88

Workflow Management

87

Mobile Access

86

Resource Management

86

Budget Management

85

Dependency and Milestone Tracking

85

Planning and Scheduling

85

Reporting

84

Hierarchical Task Management

83

Time & Expense Tracking

83

Vendor Capability Ratings

Average 86

Ease of Implementation

89

Quality of Features

89

Breadth of Features

88

Business Value Created

86

Ease of Data Integration

86

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Ease of IT Administration

85

Usability and Intuitiveness

85

Ease of Customization

83

Vendor Support

83

Basecamp Reviews

Edwin L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2020

A tool to manage projects easily.

Likeliness to Recommend

9 /10

What differentiates Basecamp from other similar products?

Basecamp is a product that is characterized by its simplicity and easy implementation, therefore, it offers its users the ability to maintain an adequate follow-up of the aspects and steps to follow in the project until its completion, an important aspect that must be considered to achieve the objectives set.

What is your favorite aspect of this product?

One of the most interesting aspects is that everything is managed in the cloud, it is not necessary to download additional software, the implementation is fast, access is simplified and you can access anywhere in the world without restriction, even if you have no only one project but several, it is easy to administer without any problem in a simple and fast way, it also covers the aspects of working in a group with different people from different specialties and if no problem of geographical location is a problem, and the fundamental aspect is the follow-up of activities, scheduling meetings, publishing and making discussions about the project, so I can say that basically the aspects that are covered are very professional, and provides the necessary and fundamental tools in project management in a meaningful way. Being one of my favorite programs to maintain an adequate management and to be able to carry out all the projects in the work teams where I have worked. Therefore, in general, my experience with Basecamp has been highly valued.

What do you dislike most about this product?

I think the only disadvantage is that you cannot work without internet, so if you are outside it is something that you should take into consideration, where are you going you must have an internet connection to be able to participate in the management of your project, since it is a product that its entire process is carried out in the cloud.

What recommendations would you give to someone considering this product?

I recommend the product for several things at a general level, one of its reasons is simplicity, everything is very organized and offers the necessary tools to work and carry out a project or several continuously, keeping track of the work flow as well as to be able to have access remotely in any geographical location where you are. The plans are profitable, the learning curve is fast, however at first it can be overwhelming due to the amount of tools but in a short time you get used to it and you will realize the potential offered by the product that will allow you to carry out a management of the project, covering the times for realization and covering many technical and productivity aspects essential to maintain an efficient and continuous work flow.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Kara P.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2020

Integration and collaboration.

Likeliness to Recommend

9 /10

What differentiates Basecamp from other similar products?

This very efficient project management platform allows me to participate more quickly in the projects we develop in our company, allows faster access and functional tagging tools, helps us maintain an established order and display information from various jobs on the same screen, store documents and videos attached.

What is your favorite aspect of this product?

I like it because it allows me to better manage my daily and weekly tasks by alerting me to any new developments in each project in which I participate, it allows me to add comments and reports made in internal audits to better study risks, benefits and budgets of each job and each deployment.

What do you dislike most about this product?

I have no problems with this software, it allows me to speed up tasks and projects.

What recommendations would you give to someone considering this product?

It offers a free trial to prove it, its customer service is fast and efficient.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Karl D.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2020

Basecamp an indispensable and quality tool.

Likeliness to Recommend

9 /10

What differentiates Basecamp from other similar products?

The difference is remarkable one of them is a product well known to my colleagues and even customers, has many reviews, continuous improvements, offers trial version and has a detailed support that provides all the necessary information for its implementation.

What is your favorite aspect of this product?

The speed that allows to work, the organization that offers and the improvement of the productivity since it allows to keep the continuous monitoring of the activities that are being carried out, there is no limitation if the users are far away since it is online and can be accessed through In any country, implementing it is not complicated and as soon as learning at the beginning it takes some time to adapt to most of its functions, however, based on intuition it becomes an easy to use tool.

What do you dislike most about this product?

It is only online so it is mandatory to have internet so if one is in remote places and wants to work it is not an option.

What recommendations would you give to someone considering this product?

It is the best options that exist in the market you can try it for yourself and perform the exploration of each of its functions in a simple way, it adapts to any size of organizations from the smallest to the largest as in my particular case , it has a good support and at cost level it is profitable according to the internal potentials and the quality that it offers to its end users.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

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