What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Helps Innovate
- Respectful
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Agile Work Management
Workflow Management
Bug Tracking & Issue Mgmt
Analytics and Reporting
Resource Planning
Traceability
ALM Integration
Automation
Artifact Management
Managed Artifact Repository
Visual Analysis Design
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
Tarun S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2026
Providing better solution to manage projects easil
Likeliness to Recommend
What differentiates Jira from other similar products?
It is the best software for task and project management for all type of projects. It's ai features works outstanding as we don't require to write a description of tasks It generates description according to the provided summary that saves time and overall efforts to manage tasks.
What is your favorite aspect of this product?
The best part of using this platform is its ability to manage the tasks and project in our application life cycle or bug tracking. It's new ai features works seamless to manage the tasks we are able to create sub tasks summary with helps of AI tool in jira they are enhancing more features day by day that directly saves time and user efforts.
What do you dislike most about this product?
All features in this software works good and no more dislike with using this software.
What recommendations would you give to someone considering this product?
I recommend this software to manage all type of projects. It has best features to manage multiple projects at the same time, we can easily create backlogs sprint and followups on task easily that saves time and overall cost.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
RAMTEJ B.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2026
Amazing and must software for any company
Likeliness to Recommend
What differentiates Jira from other similar products?
Very good with the project management and release management. Good with big tracking and subtasks that are interlinked with eachother
What is your favorite aspect of this product?
Time tracking Reports of the productivity Release management
What do you dislike most about this product?
None at this point . I like the tool very much . This really helps me to be in organized
What recommendations would you give to someone considering this product?
Good for project management Easily trackable Team time tracking Release management Reports and visuals
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Riddhi B.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Jun 2026
Makes teamwork easier
Likeliness to Recommend
What differentiates Jira from other similar products?
What I found different about Jira is that it helped keep everyone on the same page without needing so many status meetings. Most of the time, I could open a board and quickly see what was in progress, what was blocked, and what had already been completed. It made teamwork feel more organized and reduced a lot of the back and forth communication that usually happens during projects.
What is your favorite aspect of this product?
What I like most is that Jira gives me a record of why something was done, not just what was done. There have been plenty of times when I needed to revisit an old task, and being able to see the discussions, decisions, and updates in one place saved me from having to ask around for context. That history becomes surprisingly valuable as projects get bigger and more people get involved.
What do you dislike most about this product?
One thing I don’t like is that it is easy for a project to become cluttered over time. As more tickets, labels, and workflows get added, finding the information you actually need can take longer than it should. I have seen projects where people spent more effort managing the process in Jira than working on the task itself.
What recommendations would you give to someone considering this product?
I will recommend spending a few weeks using Jira before making major customizations. I have seen teams invest a lot of time designing the perfect workflow only to realize later that their actual way of working was different. Starting simple helped us understand what we really needed, and the tool ended up supporting the team much better because the process evolved naturally instead of being forced from the start.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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