What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Helps Innovate
- Respectful
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Agile Work Management
Workflow Management
Bug Tracking & Issue Mgmt
Analytics and Reporting
Resource Planning
Traceability
ALM Integration
Automation
Artifact Management
Managed Artifact Repository
Visual Analysis Design
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
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Jira Reviews
Naman S.
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2026
Reliable and strong project management tool
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is easy to integrate with tools like github and slack. Good for tracking bugs and issues in details. Easy to customize workflows according to the team needs Detailed reports and dashboard available Can generate the worklog hour sheet of team easily for billing
What is your favorite aspect of this product?
Smooth experience with scrum and kanban boards Integrates easily with other tools Easy issue and bug tracking to manage team work and project
What do you dislike most about this product?
Limited customization in some areas without plugins UI is not very beginner-friendly Dashboard setup is not very intuitive sometimes
What recommendations would you give to someone considering this product?
Use filters and labels to stay organized Keep workflows simple to avoid confusion Assign a jira admin for better management Keep permissions and roles clearly defined
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Raj K.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2026
Powerful and flexible project management tool.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is native scrum and kanban boards, sprint planning and backlog management. And other tools has badic task board and limited reporting functionality. Jira has advance bug tracking tool and customise workflow and other has simple task lists. Major difference is jira integrates with GitHub and CI/Cd pipeline and other has limited integrations.
What is your favorite aspect of this product?
My favourite is customisation of workflow very easy and system of tracking issue is very easy.This flexibility helps to track the process clearly and manage the bug without any problem.
What do you dislike most about this product?
Jira has many features and configuration so for new user it’s little confusing to handle it. Jira slow to load when many issue handle in any projects.As users increasing the pricing increasing simultaneously.
What recommendations would you give to someone considering this product?
When issue assign to other team than easily monitoring the task. Team can manage sprints, backlogs and story point. Jira has also integrates with tool GitHub and Slack. Jira has manage development projects efficiently.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Sandeep K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2026
A developer's best friend.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira wins over monday. Com, since it is tailored more toward the technical side of the house versus marketing tasks. It is the best at that because it speaks software engineering native with releases and versions support. The close integration with bitbucket lets me see code changes directly in the management tool. It makes the leap from planning to doing feel really smooth and organic.
What is your favorite aspect of this product?
The filtering system is super powerful, and i can build a view for every different facet of my day. I love that i can automate transitions so when i open a branch the tickets moves to "in progress" automatically this type of automation gives the tool an impression that works for me, rather than vice versa. They have a versatile comment system that supports markdown which is great for sharing code snippets.
What do you dislike most about this product?
With so many buttons/options of which i never use and then the user interface feels a little crowded. Though the website does undergo maintenance at inopportune times.
What recommendations would you give to someone considering this product?
If your team lives inside their ide and wants a project tool that fits into that world than this is it. So powerful it can do anything you throw at it.
Pros
- Reliable
- Performance Enhancing
- Efficient Service
- Effective Service
Cons
- Vendor's Interest First
Please tell us why you think this review should be flagged.
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